Are you struggling to maintainCalico Enterprise Floating Support red your tenancy  or keep up with
mortgage payments?

Is the stress of looking after your home causing you sleepless nights?

When it comes to finding a new home, or dealing with finances, are you left feeling lost and confused?

If so, Calico’s Floating Support service is FREE and could provide the help you need to get back on your feet.

Call us in confidence

Our service provides free support to anyone who needs help to live independently. We are here to listen, and our support will help guide you towards the reassurance you need.

The support we offer can help you to:

  • maintain your tenancy
  • set up and manage your home
  • deal with money
  • apply for the right benefits
  • access education, training and employment
  • get involved with your community.

Our service is open to people across Lancashire and Bury* with a range of support needs, including:

  • young people
  • teenage parents
  • older people
  • homeless
  • offenders
  • people with mental health problems
  • people with learning difficulties
  • people with physical and sensory impairments
  • victims of domestic violence
  • people with drug or alcohol problems

*Our service in Bury is currently only available to families in receipt of Housing Benefit.

Comments, compliments and suggestions

Your views are important to us. Whether you’re pleased with the work we do, or you would like to raise a concern, your opinions are always welcome, and can help to improve our service.

Contact us

To find out more, or to make a referral:

Complete our online form

Call us: on 01282 686300 (For Bury, contact Bury Council Central Access Point on 0161 253 5940)



Visit our offices: Centenary Court, Croft Street, Burnley, BB11 2ED (Monday -Friday, 9am-5pm)

Text message: to 07786 202 240 – Start your text with the word “stepup” (in lowercase) followed by a space, and then your message. (Texts charged at standard rate).